Service 05
AI automation for clinic front desks
The advertising can be perfect and the enquiry still dies at the front desk. This is the service that closes that gap.
Free, no obligation. You get the findings whether or not we work together.
The problem
What is going wrong now.
A form arrives at 7pm and gets a call back at 11am, by which time they have booked elsewhere. Someone cancels on Thursday and the slot stays empty. The recall list has been a good intention for two years. None of that is a marketing problem, and all of it decides whether the marketing pays for itself.
What you get
Everything in this service, listed.
Instant acknowledgement on every enquiry, whatever the hour, carrying a real booking link.
Follow-up sequences over email and SMS that keep going until someone books or opts out.
Confirmations and reminders that cut no-shows, running inside your own booking system.
Cancellation backfill: the free slot offered to the people most likely to take it.
Recall and reactivation sequences for past patients, where your profession's rules allow it.
Every message template approved by you before it can send. No AI writes to a patient unsupervised.
To supply
Proof for this service
The case detail for this service is being prepared: the market, the date range, the spend and the verified result. It goes here when every figure can be evidenced. Nothing on this site is a number without a source behind it.
How it works
Three steps, in this order.
01
Find where enquiries die.
Response times, no-show rate, unfilled cancellations, the recall list. The gaps get measured before anything is automated, because automating a process nobody understands just makes the leak faster.
02
Write the templates, then get your signature.
Every message is drafted, checked against your profession's rules and the rules for electronic messaging, and approved by you in writing. The system sends approved templates on a trigger, never improvised copy.
03
Turn it on and watch the leak close.
The measure is not messages sent. It is enquiries that turn into booked appointments, and booked appointments that turn into people who actually arrive.
Compliance
Where this service touches your registration.
An automated message to a patient is still communication from your clinic, so it carries your professional obligations plus the Unsolicited Electronic Messages Act: consent, clear identification of the sender, and a working unsubscribe on every message. No AI is pointed at a patient and left to improvise. You approve the templates, and the system sends only what you approved.
Straight answers
The three questions everyone asks.
The rest of the system
This one works hardest with the other four.
The free Ad Check
Two written pages on your clinic's advertising. Free.
Your ads, site and Google profile wording, reviewed against your profession's advertising rules, the ASA Therapeutic and Health Advertising Code and the Fair Trading Act. In your inbox within two NZ business days. No call, no follow-up sequence, no obligation.
Free · Async · Two NZ business days